Iron Bloom Inc.

Are you a people person who enjoys communicating, building relationships, and learning new skills? We’re looking for an enthusiastic, motivated individual to join our team as an Entry-Level Customer Engagement Representative.

This is an opportunity to develop practical experience in customer relations, event marketing, brand awareness, and community outreach. You’ll interact with customers and event attendees, communicate campaign information, and help create positive experiences while learning from an experienced team.

Whether you’re a recent graduate, career changer, or looking for your first professional opportunity, we welcome applicants who are eager to learn and grow. Previous customer service, sales, or marketing experience is not required.

Responsibilities

• Customer Engagement: Interact with customers and event attendees in a friendly, professional, and approachable manner.
• Brand Communication: Explain relevant products, services, promotional campaigns, and brand information clearly.
• Event Marketing: Support customer-facing activities at promotional events, community events, and brand activations.
• Customer Questions: Respond to general inquiries and direct customers to appropriate resources when needed.
• Relationship Building: Help create positive customer experiences through attentive communication and professional conduct.
• Campaign Support: Assist with marketing initiatives, outreach activities, and customer engagement campaigns.
• Feedback Collection: Gather customer feedback and communicate relevant observations to team members.
• Team Collaboration: Work with colleagues to coordinate activities, share information, and support campaign objectives.
• Training & Development: Participate in onboarding, team meetings, and training sessions to strengthen communication and customer relations skills.

Qualifications

We’re looking for candidates who enjoy working with people and are motivated to develop their professional skills.

Ideal candidates will have:

• Strong verbal communication and interpersonal skills.
• A positive attitude and willingness to learn.
• Professionalism, reliability, and a strong work ethic.
• The ability to collaborate with a team and follow instructions.
• Comfort interacting with people in public-facing environments.
• An interest in customer relations, marketing, event promotions, sales, or community outreach.

Previous experience in retail, hospitality, customer service, fundraising, or sales is welcome but not required. No specific degree is required unless needed for particular assigned duties.

What We Offer

• Role-specific training and onboarding.
• Hands-on experience in customer engagement and event marketing.
• Opportunities to improve communication, presentation, and relationship-building skills.
• A collaborative team environment with guidance and constructive feedback.
• Opportunities to take on additional responsibilities as your experience develops.
• Exposure to marketing campaigns, promotional events, and customer outreach initiatives.

Build Your Career in Customer Engagement

Customer engagement skills can provide a strong foundation for future opportunities in marketing, sales, business development, public relations, and management.

If you enjoy meeting new people, communicating ideas, and learning in a team-oriented environment, we encourage you to apply.

Apply today for the Entry-Level Customer Engagement Representative – Events & Marketing position and take the first step toward developing your professional skills.