Customer Service Representative - Entry Level

Tallahassee, FL

We are a rapidly expanding marketing firm specializing in face-to-face promotional campaigns designed to boost brand awareness and community engagement. By partnering with industry-leading clients, we develop innovative strategies that drive results and build real connections.

We are currently hiring an enthusiastic, customer-oriented Customer Service Representative for an entry-level position. This is an exciting opportunity to gain hands-on experience in customer service, event marketing, and brand promotions, with plenty of room for growth and development.

Position Overview

As a Customer Service Representative, you will play a vital role in creating positive brand experiences. You’ll interact directly with customers, help coordinate promotional events, and ensure the highest level of service at every touchpoint.

Key Responsibilities

  • Deliver outstanding customer service by addressing inquiries, resolving issues, and ensuring satisfaction

  • Educate customers about client products and services while promoting strong brand awareness

  • Support event execution, helping to organize logistics and provide on-site assistance

  • Collect and report customer feedback to help improve services and campaign effectiveness

  • Work closely with team members to ensure consistent messaging and an exceptional customer journey

  • Assist with administrative duties including data entry, customer tracking, and post-event reporting

Qualifications

  • Excellent communication and interpersonal skills

  • A team-oriented mindset with a strong desire to learn and grow

  • Problem-solving ability and a proactive approach to customer care

  • Adaptability to thrive in a dynamic and fast-paced setting

  • Previous experience in customer service, retail, or event marketing is a plus, but not required

  • Must be 18 years or older and authorized to work in the United States

What We Offer

  • Paid training and hands-on experience in customer service, promotions, and marketing

  • Career advancement opportunities based on performance and skill development

  • A collaborative and energetic work environment that encourages personal and professional growth

  • Competitive entry-level compensation with performance-based bonuses

  • Opportunities to travel for select events, conferences, and team-building experiences

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